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Terms of Service

Please read these terms and conditions carefully before using GleamAtlas Cleaning Services website

Last updated: December 2024

Introduction

Welcome to GleamAtlas Cleaning Services

These Terms of Service ("Terms") govern your use of the GleamAtlas Cleaning Services website located at gleamatlas.world and our cleaning services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

GleAtlas Cleaning Services is committed to providing professional cleaning solutions while maintaining the highest standards of customer service and satisfaction. These terms help ensure a smooth and transparent relationship between our company and our valued clients.

Definitions

"Service"

Refers to the GleamAtlas Cleaning Services website and all associated cleaning services provided by our company.

"User"

Refers to any individual or entity accessing or using our Service, including clients, visitors, and website users.

"Content"

Refers to all information, text, images, and other materials displayed on our website or used in connection with our services.

"Company"

"We," "us," or "our" refers to GleamAtlas Cleaning Services, our successors, and assigns.

"Client"

Refers to individuals or businesses who have engaged our cleaning services through our website or direct contact.

"Booking"

Refers to any scheduled cleaning service requested and confirmed through our Service.

Acceptance of Terms

By accessing and using our services

By accessing and using GleamAtlas Cleaning Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Service.

Important: These terms may be updated from time to time. We will notify users of any material changes by posting the new Terms on this page with an updated "last modified" date.

Your continued use of the Service following any changes indicates your acceptance of the new terms. If you object to any of these terms, you must discontinue your use of our Service immediately.

Use License

Permission to use our website and services

Permission is granted to temporarily use GleamAtlas Cleaning Services for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display (commercial or non-commercial)
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials

This license shall automatically terminate if you violate any of these restrictions and may be terminated by GleamAtlas at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Our Services

Professional cleaning solutions for every need

GleamAtlas Cleaning Services offers comprehensive cleaning solutions tailored to meet the diverse needs of our clients. Our services include, but are not limited to:

Residential Cleaning

Regular home cleaning, deep cleaning, move-in/move-out services

Commercial Cleaning

Office spaces, retail stores, medical facilities, educational institutions

Specialized Cleaning

Post-construction cleanup, carpet cleaning, window cleaning

Scheduled Services

Weekly, bi-weekly, monthly cleaning schedules

Emergency Cleaning

Same-day and urgent cleaning services

Eco-Friendly Options

Green cleaning products and environmentally conscious methods

All services are subject to availability and must be booked in advance through our website, phone, or email. Service pricing and availability may vary based on location, scope of work, and scheduling requirements.

Booking and Payment Terms

Booking Requirements

  • All bookings must be made at least 24 hours in advance for regular services
  • Emergency cleaning services may be subject to additional fees
  • Clients must provide accurate location and access information
  • Service confirmation will be provided via email or phone

Payment Terms

  • Payment is due upon completion of services unless other arrangements have been made
  • We accept cash, credit cards, and electronic payments
  • Late payment fees may apply to overdue accounts
  • All prices include applicable taxes unless otherwise specified

Cancellation Policy

  • Cancellations must be made at least 24 hours before scheduled service
  • Cancellations made less than 24 hours in advance may incur a cancellation fee
  • Emergency cancellations due to circumstances beyond client control will be evaluated case by case

User Accounts

Account registration and management

To access certain features of our Service, you may be required to create an account. When you create an account, you must provide accurate, current, and complete information. You are responsible for safeguarding your account information and for all activities that occur under your account.

Account Security: You must notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any losses caused by any unauthorized use of your account.

Account Responsibilities

  • Maintain accurate and up-to-date account information
  • Keep your login credentials secure and confidential
  • Use the account only for lawful purposes
  • Do not share account access with unauthorized individuals

Account Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.

Intellectual Property Rights

Ownership and protection of our content

The Service and its original content, features, and functionality are and will remain the exclusive property of GleamAtlas Cleaning Services and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Your Rights and Responsibilities

  • You retain rights to any content you submit to our Service
  • By submitting content, you grant us a worldwide, royalty-free license to use, modify, and display such content
  • You represent that you own or have the necessary rights to any content you submit
  • We respect intellectual property rights and expect our users to do the same

Copyright Policy

We respond to clear and convincing notices of alleged copyright infringement that comply with applicable international intellectual property laws. If you believe that any material on our Service infringes your copyright, please provide us with written notice containing the required information.

Disclaimer of Warranties

The information on this Service is provided on an "as is" basis. To the fullest extent permitted by law, GleamAtlas Cleaning Services excludes all representations, warranties, conditions, and terms (whether express or implied by statute, common law or otherwise) which, but for these Terms, might have effect in relation to this Service.

We do not warrant that:

  • Our Service will be constantly available, or available at all
  • Information on this Service is complete, true, accurate, or non-misleading
  • Our Service will operate without interruption or be error-free

Limitation of Liability

In no event shall GleamAtlas Cleaning Services, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use our Service
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our Service
  • Any bugs, viruses, trojan horses, or the like that may be transmitted through our Service
  • Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Service

Our total liability to you for all damages, losses, and causes of action shall not exceed the amount you paid for the specific service in question or $100, whichever is greater.

Service Quality and Satisfaction

We are committed to providing high-quality cleaning services and ensuring customer satisfaction. However, please note the following:

Our Commitment to Quality

  • We use professional-grade cleaning equipment and eco-friendly products
  • Our staff is trained, insured, and background-checked
  • We stand behind our work with a satisfaction guarantee
  • We welcome feedback and continuously improve our services

Client Responsibilities

  • Provide adequate access to the cleaning area
  • Remove or secure valuable and fragile items
  • Inform us of any special requirements or sensitive areas
  • Be present during service or provide clear access instructions

Quality Assurance

If you are not satisfied with our service, please contact us within 24 hours. We will work with you to address any concerns and ensure your satisfaction. In some cases, we may offer re-cleaning at no additional charge.

Contact Information

Get in touch with us

Company Address

Quirino Avenue, Davao City 8000, Davao del Sur, Philippines

Business Hours

Monday-Saturday: 8:00 AM - 6:00 PM
Sunday: 9:00 AM - 4:00 PM

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

Stay Informed: We recommend reviewing these Terms periodically for any changes. Significant updates will be communicated through our website and via email to registered users.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in Davao City, Philippines.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Acknowledgment

By using GleamAtlas Cleaning Services, you acknowledge that you have read these Terms of Service, understood them, and agree to be bound by them. These terms constitute the entire agreement between you and GleamAtlas Cleaning Services.