Privacy Policy
Your privacy matters to us. This policy explains how GleamAtlas collects, uses, and protects your personal information.
Our Commitment to Your Privacy
At GleamAtlas Cleaning Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our cleaning services, or interact with us in any way.
We understand that privacy is important to you, and we take our responsibility to protect your personal information seriously. By using our services or website, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as described herein.
Quick Overview
- • We collect only necessary information to provide our cleaning services
- • We never sell your personal information to third parties
- • You have control over your data and can request deletion anytime
- • We use industry-standard security measures to protect your information
Information We Collect
Personal Information
- • Contact Details: Name, phone number, email address
- •
- • Service Preferences: Cleaning schedules, special instructions, preferred products
- • Payment Information: Billing address, payment method details (processed securely through third-party providers)
Website Usage Data
- •
- • Usage Patterns: Pages visited, time spent, click patterns
- • Cookies: Small data files to improve your browsing experience
- • Referral Data: How you found our website (search engines, social media, etc.)
Important Note
We only collect information that you voluntarily provide to us or that is necessary to provide our cleaning services. We do not collect sensitive personal information unless it is directly related to our cleaning services and with your explicit consent.
How We Use Your Information
Service Delivery
To provide, maintain, and improve our cleaning services, schedule appointments, and communicate about your services.
Communication
To send service confirmations, appointment reminders, respond to inquiries, and provide customer support.
Business Operations
To process payments, maintain service records, comply with legal obligations, and improve our business processes.
Marketing (With Consent)
To send promotional emails about new services, special offers, and cleaning tips, only with your explicit consent.
Security & Fraud Prevention
To protect against fraud, unauthorized access, and to maintain the security of our services and your information.
Legal Compliance
To comply with applicable laws, regulations, and legal processes, and to enforce our terms of service.
Data Sharing & Disclosure
We Never Sell Your Data
GleamAtlas does not sell, rent, or trade your personal information to third parties for their marketing purposes.
1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, including:
- Payment processors for secure payment processing
- Cloud storage providers for data backup and security
- Communication platforms for sending service updates
- Professional cleaning contractors (only when necessary for service delivery)
2 Legal Requirements
We may disclose your information when required by law or in response to valid legal processes, such as:
- Court orders or subpoenas
- Government investigations
- Legal compliance obligations
- Protection of our rights and safety
3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change and provide options regarding your data.
Data Security & Protection
Security Measures
Encryption
All sensitive data is encrypted using industry-standard SSL/TLS encryption both in transit and at rest.
Access Controls
Strict access controls ensure only authorized personnel can access your personal information.
Regular Monitoring
Continuous monitoring and regular security audits to maintain the highest security standards.
Regular Backups
Automated data backups ensure your information is protected and can be restored if needed.
Your Security Responsibilities
Strong Passwords
Use strong, unique passwords for your account and change them regularly.
Secure Networks
Avoid accessing your account from public Wi-Fi networks when possible.
Device Security
Keep your devices and browsers updated with the latest security patches.
Report Suspicious Activity
Contact us immediately if you notice any suspicious activity on your account.
Contact us immediately:
📞 +63 926 478 3345
📧 [email protected]
Your Rights & Choices
You have important rights regarding your personal information. We respect these rights and provide you with the tools to exercise them easily.
Access Your Data
Request a copy of all personal information we hold about you in a portable format.
Correct Information
Update or correct any inaccurate or incomplete personal information in our records.
Delete Your Data
Request deletion of your personal information, subject to legal and business retention requirements.
Restrict Processing
Limit how we use your personal information while you review its accuracy or contest its use.
Data Portability
Receive your personal information in a structured, machine-readable format for easy transfer.
Withdraw Consent
Withdraw your consent for marketing communications and optional data processing at any time.
How to Exercise Your Rights
To exercise any of these rights, please contact us using one of the following methods:
+63 926 478 3345
[email protected]
We will respond to your request within 30 days and may require verification of your identity for security purposes.
Cookies & Tracking Technologies
Learn More About Our Cookie Practices
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and provide personalized content. For detailed information about how we use these technologies, please visit our comprehensive Cookie Policy.
Quick Summary: We use cookies to remember your preferences, analyze site performance, and provide essential website functionality. You can control cookie settings through your browser preferences.
Policy Updates & Contact Information
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:
- • We will post the updated policy on this page
- • Update the "Last Updated" date at the top of this policy
- •
- • Obtain your consent for material changes
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:
GleamAtlas Cleaning Services
Quirino Avenue, Davao City 8000
Davao del Sur, Philippines
+63 926 478 3345
Monday - Saturday: 8:00 AM - 6:00 PM
Sunday: 9:00 AM - 4:00 PM
Related Legal Documents
In addition to this Privacy Policy, we maintain other important legal documents to ensure transparency and protect both our company and our customers.
Terms of Service
Conditions for using our cleaning services
Learn about the terms and conditions that govern your use of GleamAtlas cleaning services, including service agreements, payment terms, and customer responsibilities.
Cookie Policy
How we use cookies and tracking technologies
Detailed information about our use of cookies, tracking technologies, and how you can manage your cookie preferences for better browsing control.
Legal Compliance
All our policies are designed to comply with applicable privacy laws and regulations, including the Data Privacy Act of 2012 in the Philippines. We regularly review and update our practices to ensure continued compliance.
Questions About Your Privacy?
Our team is here to help with any privacy-related questions or concerns. We're committed to transparency and will always prioritize your privacy and security.
GleamAtlas Cleaning Services | Protecting Your Privacy Since Our Founding